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RMA Form



To ensure efficient processing of your return whether it is for repair, warranty replacement, service, a mistaken order, or otherwise please ensure that it is accompanied by a fully completed copy of our Return Merchandise Authorisation (RMA) Form.

You can locate the most up-to-date version of our RMA form on our website, at the bottom the Technical FAQ’s webpage. To navigate to the correct page you can type the keyword RMA Form into the search function on our website www.scottech.net, or alternatively click here.

Simply download and print out a copy of the PDF document Return Merchandise Authorisation Form, at the bottom of the Technical FAQ’s webpage. Fill in as much information as possible, including a detailed description of the fault encountered e.g. the problem you have been having, or why you are returning the item to Scottech – for replacement, general service or calibration. Then pop it into the box with the item before you ship it back to us, or drop it off. Ideally each individual item being sent in for repair should be accompanied by a separate RMA form.

It is essential that you include this form with the goods when you ship them, to ensure efficient processing of your return.

Product Training



Scottech will be running Campbell Scientific datalogger training courses in Hamilton on Wednesday 16th April to Friday 18th April 2008, and in Christchurch late 2008. Due to the range of datalogger options now available, we have organised this course in a modular fashion, making it suitable for both beginners and more advanced users.

Our Campbell Scientific datalogging courses have an emphasis on getting familiar with current software and hardware, with many hands on exercises. They provide an excellent opportunity for participants to update their knowledge and skills using Campbell Scientific dataloggers. Participants will also have a chance to discuss their own particular applications.

In addition, to running our twice yearly Campbell Scientific datalogger training courses. Scottech is always happy to accommodate any other training requirements that you feel that you or your staff may have. We have in the past run Campbell Scientific datalogger training courses for a particular company or organisation at their premises, and have also run Hydrological fieldwork courses, to name just a couple of examples.

But whether you feel it is a full three day datalogging course that is required or simply a half days instruction in the use of particular piece of equipment, please do not hesitate to contact us to discuss your requirements further.